Welcome to Setotis, where we take pride in offering high-quality tea gift boxes designed for tea lovers. Your satisfaction is our top priority, and we strive to provide a seamless shopping experience. This Sales Policy and Refund & Returns Policy outlines the terms and conditions for purchases, shipping, returns, and refunds to ensure transparency and trust in every transaction.

Sales Policy

1.Order Processing

  • All orders placed on Setotis.xyz are processed within 1-2 business days after payment is successfully received.
  • You will receive an order confirmation email with your order details immediately after completing the purchase.
  • Once your order has been shipped, a tracking number will be sent to your email so you can monitor your package’s journey.

1.Payment Methods

For a smooth and secure checkout experience, we accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways available at checkout

All transactions are securely processed, and your payment information is protected with encryption technology.

1.Shipping & Delivery

We offer both domestic and international shipping to ensure that tea lovers around the world can enjoy our beautifully curated gift boxes.

Domestic Shipping (USA)

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days (extra charges apply)

International Shipping

  • Shipping times vary depending on the destination country. Standard delivery takes 7-14 business days.
  • Customs fees and import duties (if applicable) are the responsibility of the customer.

Additional Shipping Information

  • Orders are shipped via trusted carriers to ensure safe and timely delivery.
  • If an order is delayed due to unforeseen circumstances, we will notify you as soon as possible.
  • Once an order has been shipped, we are not responsible for shipping delays caused by the courier or external factors (e.g., weather conditions, customs clearance, or incorrect addresses).

At Setotis, we value our customers and are always here to help. If you have any questions regarding our Sales Policy or Refund & Returns Policy, please feel free to contact us:

📧 Email: setotis.xyz@gmail.com
📞 Phone: (715) 752-3311

We appreciate your trust in Setotis and look forward to providing you with the best tea gifting experience. ☕🎁